Stampanti 3D

Sales conditions

GENERAL CONDITIONS OF SALE

 

These GENERAL CONDITIONS OF SALE govern the sale of products marketed by:

Robot Factory S.r.l.
Via Caltana, 59
30035 Mirano (VENEZIA) – Italy
Cod. Fisc. e P.IVA: IT03654900277
Tel./Fax:041-5770270
e-mail: robot@robotfactory.it

PRICES

The prices of the products in the price list, do not include VAT and any further tax, nor any expenses of packing, transportation charges, insurance and installation, unless otherwise explicitly agreed. All prices are in Euro. Robot Factory S.r.l. will confirm or change the prices of goods at the time of the Confirmation Order on the basis of the current price list at that time, whose publication cancels and replaces the previous price lists.

ORDERS INFORMATIONS

Orders should be sent to the e-mail address: robot@robotfactory.it. They should include:

• Full legal name

• Address

• VAT and Tax Code

• Contact Person

• Telephon Number (possibly mobile).

METHOD OF PAYMENT

Following the receipt of an order, we will send Custom Offer at which follows a Proforma Invoice, together with the bank coordinates to make the payment by bank transfer. There are no forms of deferred payments.

WARRANTY

We ensures the printer from production defects for a period of THREE YEARS from the date of purchase. Warranty repairs will be performed only if the defect is reported within the warranty period and only if together with the original sales invoice or a sales receipt (indicating the date of purchase, the product type, the serial number on the product itself). Following shall not be Warranty: 1. The periodic maintenance and repair, or replacement, of parts due to wear and tear. 2. The consumables or components which are expected to require periodic replacement during the useful life of the product such as: – Siligel and Glass of Resin Vat – Lamp of projector – Consumer materials (resin, cleaner, etc.) – Parts that, of course, are subject to wear for work done 3. Damage or defects caused by use, operation or improper handling of the product, or for purposes other than normal professional use 4. Damage due to changes in the product. The complete terms and conditions of the warranty can be found in the manual “Instructions for installation, use and maintenance” supplied with the product.

ASSISTANCE

The assistance is provided exclusively through web network (email, remote assistance, etc.) or at the headquarters of Robot Factory S.r.l. (Via Caltana, 59 – Mirano (VE) – Italia), except as otherwise expressly agreed. There is no kind of compensation for the period of inactivity of the product stopped in assistance. The transport of the material to and from the headquarters Robot Factory S.r.l. is at responsibility of the customer.

CLAIMS

The customer is obliged to communicate in writing any claims not later than 8 days from receipt of goods.

RETURNS

No return of goods will be accepted unless previously authorized in writing by Robot Factory S.r.l. Returns of goods, because they do not conform to the orderly goods, or for workmanship defects, must be received at our warehouse, freight prepaid, and accompanied by relevant document on which they must clearly appear the details of the invoice relating to the goods purchased.

DISCLAIMER

It is customer’s responsibility to be aware of all the legal restrictions and safety standards relating to the use of the purchased products.

PLACE OF JURISDICTION

Any dispute, dependent on these Conditions of Sale, the parties agree that the exclusive competence is for the Court of registered office of the Robot Factory S.r.l., that is, the Court of Venice – Italy.

ACCEPTANCE OF THE CUSTOMER

The customer actually accept these GENERAL CONDITIONS OF SALE at the time of purchase (which actually happens to the payment by the Customer of the amount agreed for the supply of goods) which automatically implies the acknowledgment and acceptance of above.

MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Robot Factory S.r.l. reserves the right to modify at any time these GENERAL CONDITIONS OF SALE, customers are advised to read the Conditions of Sale before of each purchase.

 

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